It is essential that lessons are learned from this experience – whether from the extraordinary contributions of millions of staff and volunteers, the rapid progress achieved in digitising and transforming service delivery, or from the shortcomings and inequalities brought sharply into focus. It was updated on 8 April 2021.Ĭovid-19 has been the biggest challenge the health and care system has faced in living memory. This long read was originally published on 16 July 2020.
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